What should I do if my account is closed?

If your account has been closed and you are unsure why, you can contact innwa8 via 24/7 Live Chat or by emailing support@innwa8.mom to request clarification. If a review finds that the closure was made in error, your account can be reopened.

innwa8 Terms and Conditions

Q: What is the minimum age to play at innwa8?

You must be 21+ to use the innwa8 platform. Anyone under 21 may not register an account or play. If a check finds that a user is under 21, the account will be closed.

Q: When can I withdraw my bonus funds?

To withdraw bonus winnings, you must wager 25x the bonus amount first. For example — if you receive a 40,000 Ks bonus, you must wager 40,000 × 25 = 1,000,000 Ks before withdrawing winnings from that bonus. Your own deposited funds can be withdrawn at any time, even before the wagering requirement is met.

Q: How long does a withdrawal take?

Withdrawal requests are normally processed within 10–45 minutes. There may be times when verification checks cause delays — if that happens, please contact customer support.

If you intend to use the platform, please read and comply with all the terms and conditions on this page.

Last Updated: 30 October 2026

1. Introduction and Agreement

These "Terms and Conditions" (referred to from here on as "Terms") form a legally binding agreement between the user ("you" or "player") and innwa8 ("we") governing the use of the innwa8 website and related services.

By accessing the innwa8 website, registering an account, or playing any games, you confirm that you have read and understood these Terms and that you agree to be bound by them. If you do not agree with these Terms, please do not continue using the platform.

innwa8 may amend these Terms without prior notice in order to keep them aligned with changing laws, business practices, or services. Continued use of the platform after any amendments are published will be taken as acceptance of those changes.

These Terms apply only to individuals aged 21 and above. Anyone under 21 is not permitted to use this platform.

2. Account Registration

To play real-money games at innwa8, a player must open a valid personal account. All personal details provided during registration must be accurate. Providing false information may result in the account being closed.

Requirements for registering an account

You must be 21 or older at the time of registration.
Players from regions in Myanmar where gambling is legally restricted are not permitted to access the platform.
Each person may only open one account. If additional accounts are found, we may close them and any funds held in those accounts may be forfeited.
The phone number and name provided when registering must match the payment method used for deposits.
You are responsible for keeping your login credentials and password secure. The player bears full responsibility for any issues arising from their own account.

Account Verification (KYC)

innwa8 may verify your name, date of birth, and bank account / payment information to ensure financial security and prevent fraud. If we ask you to submit documents (such as a copy of your NRC or bank card) for verification, please provide them within 48 hours. If you do not, withdrawals may be temporarily suspended.

3। Deposits and Withdrawals

Deposit Methods and Minimum Amount

innwa8 accepts payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. Each deposit must be at least 20,000 Ks.

Deposits are normally credited to your account instantly. If there is a delay due to initial verification checks, please contact our support team.

Withdrawals and Conditions

Each withdrawal must be at least 20,000 Ks.
Withdrawal requests are normally processed within 10–45 minutes.
Withdrawals will only be sent to the payment method you registered on your account. We do not transfer funds to third-party accounts.
innwa8 may temporarily suspend a withdrawal to carry out financial or security checks.
Withdrawals that include bonus funds will only be approved after the wagering requirement has been met.

All payment methods are secured with SSL encryption. If you need help with anything, contact our support team right away.

4. Bonus and Promotion Terms & Conditions

If you want to claim promotions offered by innwa8, including the welcome bonus, please read and follow the terms below.

Welcome Bonus Terms

You can receive a 200% bonus on your first deposit, up to a maximum of 100,000 Ks. To withdraw bonus funds, you must first wager an amount equal to 25 times the bonus.

Deposit Amount	Bonus (200%)	Total Balance	Wagering Requirement (25x)
20,000 Ks	40,000 Ks	60,000 Ks	1,000,000 Ks
120,000 Ks (and above)	100,000 Ks (maximum)	220,000 Ks	2,500,000 Ks

General Bonus Terms

The limit, validity period, and eligible game types for each bonus will be stated in the promotion announcement.
Each player may claim a bonus only once. If we find that duplicate accounts are being used to claim bonuses, those bonuses will be voided.
When playing with bonus funds, there may be game restrictions (for example, only certain slots or live casino games may count toward the wagering requirement). Check the bonus announcement for details.
innwa8 may change or cancel any promotion without prior notice.
If a player is found to be exploiting game rules to withdraw bonus funds, that bonus and any winnings from it will be voided.

5। Gameplay Rules

innwa8 offers football, live casino (Baccarat, Roulette, Dragon Tiger, Sic Bo), slots, fish shooting games, and Esports, among other game types. We are committed to fair play across all games, and we ask players to respect these terms as well.

Prohibited Conduct

Using software, bots, or any tools that give an unfair advantage in gameplay.
Colluding by playing across two separate accounts at the same time.
If a player is found to be abusing bonuses, their bonus and any associated winnings will be voided.
Attempting to predict game outcomes through unfair means, including match fixing.
Threatening, harassing, or using inappropriate language toward innwa8 staff or other players.

Technical Errors

If innwa8 determines that any result caused by a server error, software issue, or platform technical fault is invalid, we reserve the right to adjust the funds and results for that game. If winnings arise from a poor internet connection, this may be treated as the player's own network issue and the player will be responsible.

6। VIP Program and Referral Offers

VIP Levels

innwa8 has three VIP levels — Bronze, Silver, and Gold — based on each player's activity and betting volume.

Bronze: Weekly cashback of up to 0.3%.
Silver: Weekly cashback of up to 0.5%.
Gold: Weekly cashback of up to 0.8%.

For details on VIP level requirements, contact innwa8's support team. Cashback withdrawal and usage terms are outlined in the announcement for the relevant period.

Referral Bonus (Refer a Friend)

Refer a friend to innwa8 and earn a 5% bonus on their first deposit, up to 20,000 Ks. You also earn 0.1% commission every week on your referred friends' valid bets.

If innwa8 detects any fraudulent activity or multiple accounts being used to claim the referral bonus, the bonus will be cancelled and the accounts may be closed.

7。 Personal Information and Security

innwa8 handles players' personal information in accordance with our Privacy Policy. The Privacy Policy covers how data is stored, how it is used, and your rights as a player.

All payments are protected with SSL encryption.
We do not sell players' personal information to third parties. It will not be shared without consent except where required by law.
Never share your login credentials with anyone. If you have a problem, contact us immediately.

8。 Responsible Gaming

innwa8 puts players' wellbeing first. Gaming is for entertainment only and should not be treated as a way to earn income.

If you feel you may have a gambling addiction, contact us to set up a self-exclusion.
Before playing any game, decide on an amount you are comfortable losing and stick to it.
If you notice any signs of gambling-related fear or problems, please read our Responsible Gaming page.

Anyone under 21 is not permitted to play — this platform is strictly for users aged 21 and above.

9。 Account Closure and Suspension

If innwa8 finds evidence of a breach of these terms or suspects fraudulent behaviour, we may temporarily suspend or permanently close a player's account without prior notice.

Reasons an account may be closed

Submitting false personal information.
Opening multiple accounts to fraudulently claim bonuses.
Using software bots or other unauthorised tools.
Suspected money laundering.
Threatening or using abusive language towards staff.

A player whose account has been closed cannot withdraw bonus funds or winnings derived from bonuses. If you are unsure why your account was closed, you can contact our support team to discuss and resolve the matter.

10。 Limitation of Liability and Disclaimer

innwa8's website and services are provided "as is". We may suspend or carry out maintenance at any time without prior arrangement. Service interruptions can occur for various reasons, and innwa8's liability in such cases is limited.

innwa8 is not liable for game losses or technical difficulties caused by a player's own network connection issues or outages. Players are responsible for those situations themselves.

innwa8 does its best to ensure fair play, but we cannot guarantee that every game result will go in the player's favour — that is the nature of gambling.

11。 Contact and Dispute Resolution

If you have any questions or disputes regarding these terms, please contact innwa8's support team. We offer 24/7 Live Chat (directly on the website) and email support in Burmese.

Email: [email protected]

For faster responses, contact us via Live Chat. If an issue cannot be resolved through discussion, we will make the final decision.

If there is any discrepancy between translations of these terms and the original Burmese version, the original version shall be considered official.

What you should know about the terms and conditions

You must be 21+ to use the innwa8 platform. Anyone under 21 may not register an account or play. If a check finds that a user is under 21, the account will be closed.

To withdraw bonus winnings, you must wager 25x the bonus amount first. For example — if you receive a 40,000 Ks bonus, you must wager 40,000 × 25 = 1,000,000 Ks before withdrawing winnings from that bonus. Your own deposited funds can be withdrawn at any time, even before the wagering requirement is met.

Withdrawal requests are normally processed within 10–45 minutes. There may be times when verification checks cause delays — if that happens, please contact customer support.

No. Each player may only hold one account at innwa8. If extra accounts are found to have been opened to abuse bonuses or exploit games, all associated accounts may be closed.

The minimum amount per transaction for both deposits and withdrawals is 20,000 Ks. Payments can be made via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

innwa8 will update the "Last Updated" date on this page whenever changes are made. Continuing to use the platform after any update means you accept the new terms, so please check this page regularly for changes.

If your account has been closed and you are unsure why, you can contact innwa8 via 24/7 Live Chat or by emailing [email protected] to request clarification. If a review finds that the closure was made in error, your account can be reopened.